Terms of service
TERMS OF SERVICE
By accessing or using tlad.living, you agree to the following terms and conditions.
ORDERS
All orders are subject to availability and confirmation. We reserve the right to refuse, cancel, or limit orders at our discretion.
PRICING & PAYMENT
All prices are listed in GBP (£) unless stated otherwise.
We reserve the right to update pricing, products, or availability at any time without notice.
SHIPPING
Delivery timeframes are estimates and may vary depending on location, courier delays, or demand periods.
Tracking information will be provided once orders have been dispatched.
RETURNS & EXCHANGES
Please refer to our Returns & Exchanges policy for full details regarding returns, refunds, and exchanges.
YOUR INFORMATION
We collect and process customer information necessary to:
- fulfil orders
- improve your experience
- provide customer support
- send relevant updates and marketing communications
You may opt out of marketing communications at any time.
YOUR RIGHTS
You may request access, correction, or deletion of your personal information at any time.
LIABILITY
TLAD is not responsible for delays, damages, or losses caused by third-party shipping providers, incorrect customer information, or circumstances outside of our control.
UPDATES
These terms may be updated periodically as the brand evolves.
CONTACT
Luxury • Lifestyle • Passion
Love and pressure